Privacy Policy

Information We Collect

Jilljordan may collect information that you provide directly to us, such as your name, email address, company details, and any other information submitted through contact forms, access requests, or correspondence. We may also collect certain technical information automatically when you interact with our website, including browser type, device information, pages visited, and general usage patterns.

Categories: contact details, account information, usage data, technical and device identifiers.

How We Use Information

Information collected by Jilljordan is used to operate, maintain, and improve our website and services, to respond to enquiries and access requests, to communicate updates relevant to your use of our platform, and to monitor and protect the security and integrity of our systems. We do not use personal information for purposes incompatible with those described in this policy without providing appropriate notice.

Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, Jilljordan relies on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights and freedoms.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to support core functionality, remember preferences, and understand how visitors interact with our pages. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some parts of the site may not function as intended if cookies are disabled.

Sharing of Information

Jilljordan does not sell personal information. We may share limited information with trusted service providers who assist in operating our website and delivering our services, provided they are bound by confidentiality obligations consistent with this policy. We may also disclose information where required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Jilljordan, our users, or others.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

Data Security

Jilljordan applies reasonable administrative, technical, and organisational safeguards designed to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security of information transmitted to or from our website.

International Transfers

Depending on how our services are accessed and used, information may be processed or stored in locations other than your own. Where such transfers occur, Jilljordan seeks to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Your Rights

Subject to applicable law, you may have rights to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, and to request a copy of your information in a portable format. To exercise any of these rights, please contact Jilljordan using the details provided on our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Jilljordan. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

Children's Privacy

Our services are intended for business and professional use and are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children, and we ask that such individuals do not provide information through our website.

Changes to This Policy

Jilljordan may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any material changes will be reflected by an updated revision date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.